Reference

Read These Terms Before You Start

These terms set out what you agree to when you open an account with 88kbet and use our lobby, wallet, or any service on 88kbet. Access depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredWallet rules includedDispute process outlined
88kbet Read These Terms Before You Start
TERMS CONTACT

Reach Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy questions directly. Players in Jakarta and Surabaya can reach us through any of the channels below.

Team online

Live Chat

Open the chat widget on 88kbet for real-time help with account terms, wallet queries, or dispute questions from our support team.

Email Support

Send a detailed message to our support address for written responses on account eligibility, term clarifications, or formal dispute submissions.

Help Centre

Browse the Help Centre on 88kbet for answers to common terms questions, wallet policy details, and account access rules.

HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data secure and process wallet transactions — including DANA, OVO, and GoPay — through encrypted connections. Here is how we manage the key areas these terms cover.

Account Security

Your account is protected with password hashing and session controls. We never store your DANA, OVO, or GoPay credentials — only the transaction reference your wallet provider returns.

Data Retention

We retain account and transaction records for as long as required by applicable law. You may request a summary of your data by contacting support through live chat or email.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can manage cookie preferences in your browser settings at any time.

Requesting Changes

To update personal details, close your account, or request data deletion, contact support via live chat or email with your account ID and the specific change you need.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, disputes, and your rights as an account holder.

You must meet the legal age requirement in your jurisdiction and access the platform only where local law permits. We verify eligibility during account registration and reserve the right to request supporting documents.

Yes. All wallet deposits and withdrawals via DANA, OVO, and GoPay are governed by these terms alongside the individual policies of each wallet provider. Both sets of rules apply to your transaction.

We post a notice on the site before any material change takes effect. Continuing to use your account after that date means you accept the update. You can close your account if you do not agree.

Contact support via live chat or email with your account ID and the transaction reference. We review disputes and aim to respond with a decision within a reasonable timeframe based on case complexity.

Yes. Send a data request through live chat or email, including your account ID. We will provide a summary of the personal data we hold in line with applicable local law and our retention policy.

Where applicable local law grants you rights that differ from or exceed what these terms provide, local law takes precedence. Nothing in these terms is intended to limit any right you hold under Indonesian law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.