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How 88kbet Handles Your Personal Data

This privacy policy covers what data 88kbet collects from your account, how we use it, and who we share it with — including data linked to your DANA, OVO, or GoPay wallet when you transact on our platform.

Account data protectionDANA, OVO, GoPay wallet dataNo data sold to third partiesSecure account accessIndonesia-specific scope
88kbet How 88kbet Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use a combination of technical controls and internal access policies to keep your data secure. Your account session is protected by one-time PIN verification on login. Payment data tied to DANA, OVO, or GoPay is handled through encrypted channels and is not visible in plain text to platform staff. We retain your account data for as long as your account is active and for a period after closure as required by applicable law. Cookies on our platform track session state and basic analytics — you can manage cookie preferences through your browser settings.

Cookie Management We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can block non-essential cookies through your browser without affecting core account functions.
Account Security Controls OTP verification on every new login session means an unauthorised device cannot access your account even with your password. Report any suspicious activity to live chat immediately.
Data Retention Rules Account data is kept while your account is open. After closure, we retain records only as long as applicable law or financial compliance obligations require, then delete or anonymise them.
Who Can Access Your Data Internal access to personal data is restricted to staff with a direct operational need. Third-party partners — including payment processors for DANA, OVO, GoPay — access only the data their role requires.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct inaccurate records, or raise a concern about how your information is handled, our support team is the right starting point. Use the channels below to get your query to the right desk. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Team online

Live Chat Support

Open the chat widget from your account dashboard to raise a privacy question directly. Our team can flag data requests to the relevant internal desk on your behalf.

Email Data Requests

Send a written data access or correction request to our support email. Include your registered account email and the specific data you are asking about so we can locate it quickly.

Account Settings Path

Some personal details — display name, phone number, linked wallet — can be reviewed and updated directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most often about how 88kbet handles personal data. If your question is not here, reach us through live chat or the support email and we will point you to the right answer.

We collect your name, email, phone number, and date of birth at registration. When you add a payment method, we record the wallet identifier for DANA, OVO, or GoPay — not your PIN or full credentials.

We do not sell your data. We share it only with service providers directly involved in running the platform — payment processors, security tools, infrastructure partners — all bound by confidentiality obligations.

Send a written request to our support email using your registered account address. State what data you need. We will confirm receipt and process your request within a reasonable timeframe.

Yes. Close your account and submit a deletion request via support. We will remove your personal data except what we are required to retain under applicable law or financial compliance rules.

Wallet transactions run through encrypted payment channels. We record the wallet identifier and transaction amounts for your account history, but your wallet PIN and full credentials are never stored on our platform.

We use session cookies for login state and analytics cookies for platform performance. You can block non-essential cookies in your browser settings. Core account functions will still work without analytics cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.